Privacy Policy
At Rennover, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information you voluntarily provide, such as:
- Name
- Contact details (email address, phone number, shipping address)
- Payment information (processed securely through third-party providers)
1.2 Non-Personal Information
We may also collect non-personal information automatically, including:
- Browser type and version
- Device type
- IP address
- Website usage data (e.g., pages visited, time spent on site)
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and deliver your orders.
- Customer Support: To respond to inquiries, complaints, or feedback.
- Marketing: To send promotional offers, newsletters, or updates (with your consent).
- Site Improvement: To analyze website performance and enhance user experience.
- Legal Compliance: To comply with applicable laws and regulations.
3. Information Sharing and Disclosure
3.1 Third-Party Service Providers
We may share your information with trusted third-party service providers to facilitate:
- Payment processing
- Delivery services
- Marketing campaigns
- Website analytics
3.2 Legal Obligations
We may disclose your information if required by law or to protect our legal rights.
4. Data Protection
We employ industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct your personal information.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Marketing Preferences: Opt-out of marketing communications at any time.
To exercise these rights, contact us at [support@rennover.com].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality and user experience.
- Track usage patterns for analytics purposes.
You can manage or disable cookies through your browser settings, though this may impact website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
- Email: [support@rennover.com]
- Phone/WhatsApp: (+91) 7986547071