Terms of Use
Welcome to Rennover! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or interacting with our platform.
1. General Terms
1.1 These Terms of Use govern your use of our website, products, and services.
1.2 By accessing our platform or placing an order, you confirm that you are at least 18 years of age or have legal parental or guardian consent.
2. Products and Services
2.1 All products are handcrafted using repurposed wooden pallets. Variations in texture, color, and finish are inherent and should be expected.
2.2 Images displayed on the website or promotional materials are for reference only. Actual products may vary slightly due to the nature of the materials.
3. Orders and Payments
3.1 Orders are subject to acceptance and availability.
3.2 Payment must be made in full at the time of order placement. We accept the payment methods displayed on our website.
3.3 Rennover reserves the right to cancel or refuse any order for any reason, including errors in product or pricing information.
4. Delivery Policy
4.1 Deliveries are made during business hours, Monday through Friday, as per our Delivery Policy.
4.2 Customers are responsible for ensuring that the delivery address provided is accurate and accessible.
4.3 In the event of a missed delivery, our team will make reasonable efforts to reschedule as outlined in the Delivery Policy.
5. Returns and Refunds
5.1 Return Eligibility: Products can be returned within 7 days of purchase only in cases of manufacturing defects or if an incorrect item was delivered.
5.2 Return Process: To initiate a return, please contact our support team at support@rennover.com for guidance on the process.
5.3 Proof of Damage: If the product arrives damaged, an unboxing video may be required for verification.
5.4 Condition for Returns: Returned items must be in their original condition and packaging to be eligible for a refund.
5.5 Shipping Costs: Shipping fees are non-refundable for returned products.
6. Intellectual Property
6.1 All content, including but not limited to images, text, logos, and designs, is the property of Rennover and is protected by copyright and trademark laws.
6.2 Unauthorized use, reproduction, or distribution of our content is prohibited.
7. Limitation of Liability
7.1 Rennover is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
7.2 Our liability is limited to the value of the product purchased.
8. Privacy Policy
8.1 We respect your privacy and are committed to protecting your personal information. For details, please refer to our Privacy Policy.
9. Modifications
9.1 Rennover reserves the right to update or modify these Terms of Use at any time without prior notice.
9.2 Continued use of our website and services constitutes acceptance of the revised terms.
10. Governing Law
10.1 These Terms of Use are governed by the laws of [Your Country/Region], and any disputes will be subject to the exclusive jurisdiction of the courts in [Your City/Region].
Contact Us
If you have any questions or concerns about these Terms of Use, please contact us at:
Email: [support@rennover.com]
Phone/WhatsApp: (+91) 7986547071